What is the period of my tenancy?
Your House Academy tenancy will run from 1 July 2014 – 25 June 2015.
Do I pay rent over the summer?
Yes, your rent is divided into 12 equal payments.
Why does my tenancy finish before the end of June?
The House Academy always allows a few days between tenancies to inspect each house, check they are fully clean and carry out any repairs & maintenance needed.
Can I view a Tenancy Agreement?
Yes, you can download a sample copy here.
How much is the deposit?
There is NO deposit with The House Academy.
How do we reserve a property?
A property is reserved when you sign the tenancy agreement and pay the first month’s rent.
Where do we sign the tenancy agreement?
We will usually meet you at your Halls of Residence or present rented house in Southampton.
What do we need to bring when we sign the tenancy agreement?
You need to bring a photocopy of your passport, driving licence or other form of I.D. along with a completed direct debit form, and contact details form. You also need a debit or credit card to pay the first rent payment plus administration fee.
How is rent paid?
Your first instalment of rent is collected by debit or credit card, but after this rent is paid by direct debit from the beginning of July.
What furniture is provided?
Each bedroom has a double bed, wardrobe, chest of drawers, bedside table, desk, chair and bookcase.
Are there wash basins in bedrooms?
The majority of our properties have wash basins in rooms.
Are there internet points in all rooms?
The majority of our properties have internet points in rooms.
What appliances are provided?
Oven, hob, fridge freezer, washing machine. Many properties have a tumble dryer and dishwasher.
Will we run out of hot water?
We install large capacity boilers to provide sufficient hot water for the house, and powerful showers.
Is there a communal lounge area?
Yes, all House Academy houses have a communal lounge.
Is smoking permitted in the house?
No, smoking is not permitted in any of our properties.
Are pets allowed?
No, pets are not allowed.
What types of locks are fitted on external doors?
All properties use a high security patented locking system.
Are there locks on bedroom doors?
Most bedrooms have security locks.
If I lose a key, can I cut a new one?
No, only authorised personnel deal with the locks and keys, so no-one else can hold a key to your property.
Are smoke detectors fitted in the house?
All House Academy properties are fitted with mains wired smoke and heat detectors.
Are there safety certificates for the property?
Yes, The House Academy holds current gas and electrical safety certificates for all our properties.
Who carries out repairs and maintenance?
Our maintenance team carry out regular general maintenance.
What should I do if something doesn’t work?
Contact us if you notice anything that needs fixing, however small.
Can I fix things myself?
We prefer our maintenance team to take care of all repairs.
Who is responsible for utility bills?
The housemates are jointly responsible for gas, electric and water bills.
How do we set up accounts?
We take meter readings when you move in, and send these to the utility companies to set up accounts for you.
Is there a water meter?
Most properties in Southampton are now on a water meter.
Which broadband/phone company do we use?
You can choose which supplier to use, and are responsible for the bills.
Do we need a TV licence?
Yes, if you are going to have a TV, currently one licence can be used for the whole house but check with TV Licensing.
Do students pay Council Tax?
Full time students are exempt, but the Council may require you to provide proof, which you can obtain from your faculty office.